Returns Policy

 

Returns

Dermalogica Product Returns

At Heaven Therapy Skincare we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items.

We offer a 100% money back guarantee on Products returned for any reason. We'll gladly accept returns for any Dermalogica products purchased from heaventherapyskincare.co.uk and will issue a full refund upon receiving your items within 30 days of the PURCHASE date. Please note: you will need to return any free promotional items as well to receive a full refund. Your delivery charge is non-refundable.

Should you experience a Skin Response, please contact us to discuss.

Returns should be sent to

Dermalogica Returns
Heaven Therapy
4 St Georges Road
Cullercoats
Tyne and Wear
NE30 3JY

Please include your invoice / order number

Please allow upto 5 working days for your refund to be processed.

For any queries, please email: orders@heaventherapy.co.uk